CX & Innovation Studio
RAVENco is a boutique Customer Experience & Innovation studio that consults with a limited number of clients per year.
The studio explores real customer and business problems, and where applicable, spins-out solutions into products, platforms, and experiences.
We identify recurring customer experience problems worth solving
We design a focused solution, sometimes as a consultancy, sometimes as a product
We operate that solution as a standalone venture
Ventures & Solutions
RAVENco Consulting
RAVENco CX Consulting works directly with owner-led businesses to take a fresh look at their customer interactions & marketing efforts, via practical systems & solutions.
In most consultancies, we heavily utilise our own KEYKEYE (see below) and Moment Magnifier systems to focus on the customers & moments that matter most.
SLABsense
A patented smart sensor solution for subsidence & slab heave monitoring. From concept to market — we've designed & built the product, the brand, and the business model.
Currently onboarding a licensed manufacturer & distributor for the UK & Ireland.
KEYKEYE
KEYKEYE is a strategy-to-execution framework & partner WebApp that helps businesses define their ideal customers, understand the motivations and trigger moments that matter, and turn that insight into concrete services, actions, and systems that actually get delivered.
KEYKEYE is used across RAVENco ventures to ensure strategy is not theoretical — it becomes operational, repeatable, and accountable.
RAVENco Visual Sign-Off
RAVENco Visual Sign-Off (VSO) helps small builders companies 'win the job' by selling the result, not the specs - 'locking the look' minimises costly scope creep, contract changes and improves customer satisfaction by providing quality 3d room & building renders up front.
FAQS
What is RAVENco?
RAVENco is a venture studio. We design, test, and operate a small number of focused CX-led businesses.
Are you a consultancy or an agency?
No. RAVENco is a studio.
We don’t operate as a traditional consultancy or delivery agency. Most of our work focuses on creating new products, platforms, services, and ventures. Consulting is a secondary activity via RAVENco Consulting and is intentionally limited.
Where does the work actually happen?
Inside the individual ventures. Each venture has its own focus, clients, and offerings.
Do you work directly with small businesses?
Yes, but via one of the listed ventures.
RAVENco undertakes a limited number of consulting engagements with owner-led small businesses, typically where there is a clear opportunity to explore, test, or develop something new.
Capacity is intentionally limited.
What’s the difference between RAVENco and RAVENco Consulting?
RAVENco is the parent studio.
RAVENco Consulting is the studio’s consulting practices — the arm through which direct CX and Innovation consulting work is delivered.
Can I work directly with RAVENco?
Work happens through the ventures. If a venture fits your needs, that’s where engagement starts.
Why multiple ventures instead of one firm?
Different problems require different models and have different customers with different needs. Some are better solved with consulting, others with products or systems.
